Privacy Policy

Last updated: April 2026

1. Data Collection

LOGIC FACTORY collects the following personal data when you use ERP Commander or visit our website:

Identification data: name, email address, company name
Connection data: Oracle ERP Cloud instance URL (stored locally on your machine)
Usage data: licence activation details, module usage statistics
Communication data: support requests and email correspondence

2. Data Processing

Personal data is processed for the following purposes:

Licence management: issuing, renewing and revoking software licences
Service delivery: providing technical support and product updates
Billing: invoicing and payment processing
Legal compliance: meeting regulatory obligations

The legal basis for processing is the performance of a contract, consent, or legitimate interest.

3. Cookies

Our website uses essential cookies to maintain session state and language preference. No third-party tracking cookies are used. Analytics cookies are only activated with your explicit consent.

4. Third-Party Services

ERP Commander connects directly to your Oracle ERP Cloud instance. No data passes through LOGIC FACTORY servers during normal operation. Payment processing is handled by Stripe, which processes card data in accordance with PCI-DSS standards.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including encryption of data in transit (TLS) and at rest, access controls, and regular security reviews. Oracle ERP Cloud credentials are stored locally on your machine and never transmitted to our servers.

6. Your Rights

Under the GDPR, you have the right to:

Access your personal data
Rectify inaccurate data
Request erasure of your data
Restrict or object to processing
Data portability
Withdraw consent at any time

7. Contact

For any privacy-related questions, contact us at contact@logic-factory.com or by post at LOGIC FACTORY, 19 rue Auguste Comte, 69002 Lyon, France.